Issue/Question
When I try to print anything from Banner, I get an error. I am able to print from other apps and websites, however.
Environment
Cause
Several network printers on campus are configured for Banner printing. They are configured within a CUPS print server that is running on the Banner database server to allow Banner to send print jobs directly from Banner to the printer over the University network. Occasionally, the CUPS print queue for a specific printer must be restarted after becoming paused because of network connectivity issues. Once the CUPS print queue has been restarted, all pending print jobs are sent to the printer.
Resolution
Please contact the ITS Service Desk