Resetting Firefox

Issue/Question

How do I reset Firefox?

Resolution

Method 1

  1. Open Mozilla Firefox.
  2. Press Alt on the keyboard to reveal the Menu.
  3. Choose Help.
  4. Select Troubleshooting Information.
  5. Choose Refresh Firefox.
  6. Be sure to read the prompt and choose Refresh Firefox.

Method 2

  1. Type about:support in the address bar.
  2. At the top right corner, click the button that says Refresh Firefox.
  3. Once the process is complete Firefox will reopen and the browser should be back to default settings.
Print Article

Details

Article ID: 548
Created
Fri 8/29/14 9:39 AM
Modified
Mon 11/9/20 9:01 AM

Related Articles (2)

Information on what to do when clicking a PDF in Firefox opens many gray tabs but does not display the document.
Information on what to do when a website doesn't display as you would have expected it to.