ILL Error: Account has Expired

Summary

Instructions for when Online Interlibrary Loan system displays error: Your account has expired.

Body

Issue/Question

When I try to log in to the Online Interlibrary Loan system, I receive error:

Your account has expired. Please contact your library or OCLC Customer Support for assistance.

Environment

Cause

This message indicates that ILL staff have expired the patron account.

Resolution

Please contact the ITS Service Desk or submit a service request.

 

Details

Details

Article ID: 2655
Created
Fri 4/7/17 10:17 AM
Modified
Fri 12/15/23 2:10 PM

Related Articles

Related Articles (2)

Information about problems accessing the Online Interlibrary Loan System.
Information regarding WKU Interlibrary Loan (ILL) systems.