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Instructions for adding a WKU Account onto an Android, iOS, or macOS device.

Instructions for resetting an account in Outlook for macOS.

Instructions on how to edit permissions for Zoom if the client clicked "Don't Allow" when prompted to give microphone or camera access by the Zoom Desktop Client.

Information about permissions for Zoom Desktop Client for Macs on 10.14 Mojave and 10.15 Catalina

Instructions for accessing shared mailbox accounts after migration to Microsoft 365.

Instructions for granting admin privileges to macOS user accounts.

Information about recovering lost Word documents on macOS.

Instructions for setting up Cisco Secure Client VPN.

Instructions for installing SPSS on macOS.

Information on which features and functions are unavailable in "New Outlook" for Mac.

Instructions for allowing Keychain Access to Office apps on macOS computers.

Instructions on clearing license and activation files stored in macOS system folders that may prohibit activation and use of Office for Mac apps.

Instructions for accessing the macOS recovery partition.

Information about Microsoft Publisher on macOS devices.

Instructions for creating mail merge messages on macOS.