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Accessing Shared Mailbox Accounts
Instructions for accessing shared mailbox accounts after migration to Microsoft 365.
Unsending an Email
Information on unsending an email.
Increasing Maximum Guest Accounts Limit
Information about overriding the maximum number of guest accounts.
Banner Finance Reports Prompting for Credentials
Banner Finance Reports is persistently asking for credentials when trying to run a finance report.
Creating Affiliate/Non-Employee Accounts
Information about getting a WKU email account created for Affiliates or Non-Employees of WKU.
Hosting a Zoom Webinar
Information about hosting Zoom webinars.
Logging Into a WKU-Licensed Zoom Account
Instructions for creating a new Zoom account or signing into a Zoom account licensed by WKU.
Automatically Deleting Old Emails
Instructions for having Outlook automatically delete old emails.
Accessing and Using Microsoft 365 After Graduation
Information about accessing Microsoft 365 after graduation and/or absence from WKU.
Creating Guest Accounts
Instructions for Facultly/Staff on creating guest accounts.
Ending Employment and Disabling Accounts
Information for hiring managers on how to disable WKU accounts for a terminated employee.
Expiring Student Accounts (TopNet)
Information about renewing student worker TopNet accounts.
Changing Shared Mailbox Account Manager
Information on how to change the manager of a shared mailbox account.
Adding a Non-WKU TA to a WKU Blackboard Course Site
Instructions on what to do when needing to add a non-WKU TA to a WKU Blackboard Course Site as a TA role.
Accessing Another Employee's Accounts
Information about how to gain access to another employee's accounts.