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- Knowledge Base
- WKU Systems
- AppStreaming
Links for downloading installers for the Horizon app across various platforms/devices.
- Knowledge Base
- WKU Systems
- Mediasite
Information about Mediasite crashing on macOS computers when trying to record.
- Knowledge Base
- Computer, Devices, & Printers
- Operating System
- Windows
- Windows 11
Instructions for changing default file types and apps on Windows 11.
- Knowledge Base
- Email & Calendars
- WKU Email Accounts
Instructions for using the Microsoft Authenticator app as multi-factor authentication method on multiple platforms.
- Knowledge Base
- ITS Services & Resources
- Unsupported Systems
- Knowledge Base
- Computer, Devices, & Printers
- Operating System
- macOS
Information that details what applications and settings are installed when setting up a WKU-owned machine for a client.
- Knowledge Base
- Computer, Devices, & Printers
- Operating System
- macOS
Instructions for granting admin privileges to macOS user accounts.
- Knowledge Base
- Computer, Devices, & Printers
- Printing and Scanning
- Network Printing and Scanning
Instructions for adding a Ricoh MPS printer to Mac computers.
- Knowledge Base
- WKU Systems
- AppStreaming
An exhaustive list of apps added to AppStreaming with VMware Horizon.
- Knowledge Base
- Mobile Devices
- Android
Instructions for adding a WKU Exchange account through the Outlook for Android app.
- Knowledge Base
- WKU Systems
- Cisco Secure Client VPN
- Using Cisco Secure Client VPN
Instructions for using the Cisco Any Secure Client VPN after it has been installed on an iOS device.
- Knowledge Base
- WKU Systems
- Cisco Secure Client VPN
- Installing Cisco Secure Client VPN
Instructions for setting up the Cisco VPN on an Android device.
- Knowledge Base
- Discounts & Purchasing
Information regarding purchasing and discounts at WKU.
- Knowledge Base
- WKU Systems
- Blackboard
Information on what to do if you have issues with the Blackboard mobile app.
- Knowledge Base
- WKU Systems
- AppStreaming
Information and instructions for the various methods of transferring files and text between a host device and a remotely streamed app using VMware Horizon AppStreaming.