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Instructions for connecting to a wireless network (WKU-SECURE, WKU-WIRELESS, and WKU-GUEST)

Instructions for adding a WKU Account onto an Android, iOS, or macOS device.

Instructions for resetting an account in Outlook for macOS.

Instructions on how to edit permissions for Zoom if the client clicked "Don't Allow" when prompted to give microphone or camera access by the Zoom Desktop Client.

Information about permissions for Zoom Desktop Client for Macs on 10.14 Mojave and 10.15 Catalina

Instructions for logging into Cisco Jabber.

Instructions for accessing shared mailbox accounts after migration to Microsoft 365.

Information for Faculty/Staff/Students about installing Microsoft 365 on a personal computer.

Instructions for installing the Zoom Add-In in Outlook

Instructions for granting admin privileges to macOS user accounts.

Instructions for setting up Cisco Secure Client VPN.

Instructions for exporting Keynote presentations to PowerPoint format.

Information on which features and functions are unavailable in "New Outlook" for Mac.

Instructions for allowing Keychain Access to Office apps on macOS computers.

Information regarding each check that is ran on WKU-Owned Macs and how to address potential issues it identifies.