My Recently Visited Services
Do you have a student worker that is ending employment with your department and you would like their accounts (e.g., AD groups, email, Banner) deactivated?
Do you have questions about billing or account changes regarding WKU phone services?
Do you need ITS assistance regarding a WKU-owned, lab, or personally-owned computer or device?
Do you need changes made to an existing WKU telephone call center?
Do you need an employee, student worker, or graduate assistant account created, modified, or deleted for Banner, TopNet, InfoView, or Document Imaging?
Do you need to have additional features added to your existing phone (e.g., activating voicemail, call forwarding, ring length)?
Do you have an issue or request involving digital security on your account, computer, device, or server (ex., compromised system, VPN, MFA, guest accounts, firewall, secure data recovery, and so on)?
Do you need to report an issue with WKU’s cable television?
Do you need assistance with software or a system?
Do you need ITS assistance involving a WKU classroom, AV, conference room, or an event space?
Do you have an issue or request involving Active Directory?
Do you need to request programming services (e.g., TopNet, Banner, Infoview, Advance)?
Do you need to activate your residence hall room phone line?
Are you having issues getting your game console or device connected to the Wi-Fi?
Do you need an employee to be activated or reactivated as a faculty member in Banner so he/she may be associated with course(s) he/she will teach?
Do you need to enable both phone and instant messaging?
Do you need to report a problem or issue with Cisco Jabber?
Do you have an issue or request involving Electronic Access Control (EAC), video surveillance, or key cabinets?
Do you need to change the caller ID on a WKU telephone due to reassignment to a new employee or change in employee name?
Do you have an issue or request involving employee or TopperMail email or a Microsoft 365 application?
Do you need software installed on a lab computer or made available via AppStreaming?
Do you have an issue or request involving Blackboard?
Do you need to request ITS be involved in a construction project (e.g., audiovisual systems, communications systems, PDC-managed construction)?