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- Services
- Campus Phone Services
- Phone & Fax Line Services
Do you need to request a new telephone or fax line activation?
- Services
- Campus Phone Services
- Phone & Fax Line Services
Do you need to activate your residence hall room phone line?
- Services
- Software or System
- Banner Access Services
Do you need an employee to be activated or reactivated as a faculty member in Banner so he/she may be associated with course(s) he/she will teach?
- Services
- Software or System
- Banner Access Services
Do you need to have an employee activated as an advisor after they have completed AARC advising training?
- Services
- Campus Phone Services
- Phone & Fax Line Services
Do you need to change the caller ID on a WKU telephone due to reassignment to a new employee or change in employee name?
- Services
- Software or System
- Banner Access Services
Do you need to confirm your department’s existing student worker accounts in order to keep them active?
- Services
- Software or System
- Banner Access Services
Do you need an employee, student worker, or graduate assistant account created, modified, or deleted for Banner, TopNet, InfoView, or Document Imaging?
- Services
- Software or System
- Banner Access Services
Do you have a student worker that is ending employment with your department and you would like their accounts (e.g., AD groups, email, Banner) deactivated?
- Services
- Security Services
Do you have an issue or request involving digital security on your account, computer, device, or server (ex., compromised system, VPN, MFA, guest accounts, firewall, secure data recovery, and so on)?
- Services
- Campus Phone Services
- Phone & Fax Line Services
Do you need to have a WKU phone or fax line disconnected?
- Services
- Network & Wi-Fi Services
- Network Port Services
Do you need to request the installation/estimate of a new network data port on WKU’s campuses?
- Services
- Software or System
- Banner Access Services
Do you need to request changes to an employee’s access to a Banner Index Number?
- Services
- Security Services
Do you have an issue or request involving Electronic Access Control (EAC), video surveillance, or key cabinets?
- Services
- Network & Wi-Fi Services
Do you need to request a price estimate or purchase of an external domain name (web addresses that do not end in "wku.edu")?
- Services
- Campus Phone Services
- Billing & Account Services
Do you have questions about billing or account changes regarding WKU phone services?