Removing Symantec (macOS)

Issue/Question

How do I delete Symantec Antivirus from my Mac? Can I just drag the application to my Trash?

Environment

  • macOS

Resolution

To fully remove Symantec, a separate utility is needed:

  1. Download RemoveSymantecMacFiles from: ftp://ftp.symantec.com/misc/tools/mactools/RemoveSymantecMacFiles.zip.
  2. Double-click the downloaded zip file to extract its contents.
  3. Open the RemoveSymantecMacFiles folder.
  4. Double-click RemoveSymantecMacFiles.command.
  5. Enter your Mac's administrator account password and press Return*.
    • For WKU-owned machines, this is typically your NetID account password.
  6. Type 1 to remove all Symantec files and folders.
  7. Press Return.
  8. The utility will remove all files within Symantec-installed folders.
  9. Once the utility completes, click Terminal and select Quit Terminal.

Details

Article ID: 1058
Created
Tue 1/6/15 2:59 PM
Modified
Wed 7/22/20 3:45 PM