Disabling Symantec Security Response

Issue/Question

My home page was changed to a Symantec Security Response webpage. How can I disable this from changing my homepage again?

Environment

  • Symantec Endpoint Protection

Cause

Symantec has detected a third-party program attempting to change the homepage on the web browser. Symantec intervenes and changes the home page to its own Security Response page as a way of informing the user something potentially malicious tried to change their home page.

Resolution

This feature cannot be disabled for security policy reasons. The user will need to manually reset their web browsers home page each time this situation occurs. It is recommended a virus or malware scan be conducted to ensure no malicious activity is occurring on the computer.

Details

Article ID: 1147
Created
Tue 2/3/15 7:49 AM
Modified
Wed 7/22/20 3:43 PM