Issues Pulling Report from ID Card Swiper

Issue/Question

I am having issues getting the report downloaded from the ID Card Swiper.

Environment

  • Mini DX3 ID Card Swiper

Resolution

WKU ITS does not support card swipers. If you have issues with an older Mini 600 ID Card Swiper we recommend purchasing a newer Mini DX3 ID Card Swiper. For additional support, please contact the device manufacturer here.
  1. Ensure the ID Card Swiper is plugged into the computer.
  2. Restart your computer.
  3. Make sure the port is set to auto in the report software.
100% helpful - 2 reviews

Details

Article ID: 1258
Created
Tue 3/24/15 1:08 PM
Modified
Tue 8/3/21 2:07 PM