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Warnings & Errors
Crashing When Opening Word Documents
Crashing When Opening Word Documents
Tags
crashing
document
documents
explorer
files
internet
loading
not
office
responding
word
Issue/Question
Internet Explorer crashes when I try opening word documents from a webpage.
Environment
Internet Explorer 11
Resolution
Select the gear icon (cog wheel) in the upper-right side of Internet Explorer.
Select the
Advanced
tab.
Scroll down to
HTTP Settings
in the Settings box.
Uncheck
Use SPDY/3
.
Select
Apply
.
Select
OK
.
Restart
Internet Explorer
.
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Details
Article ID:
1301
Created
Fri 4/3/15 3:42 PM
Modified
Wed 7/22/20 1:10 PM
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Message
Press Alt + 0 within the editor to access accessibility instructions, or press Alt + F10 to access the menu.
Check out this article I found in the ITS Client Portal knowledge base.<br /><br /><a href="https://td.wku.edu/TDClient/34/Portal/KB/ArticleDet?ID=1301">https://td.wku.edu/TDClient/34/Portal/KB/ArticleDet?ID=1301</a><br /><br />Crashing When Opening Word Documents<br /><br />Information about Internet Explorer crashing when showing Word documents.