Crashing When Opening Word Documents

Issue/Question

Internet Explorer crashes when I try opening word documents from a webpage.

Environment

• Internet Explorer 11

Resolution

1. Select the gear icon (cog wheel) in the upper-right side of Internet Explorer.
2. Select the Advanced tab.
3. Scroll down to HTTP Settings in the Settings box.
4. Uncheck Use SPDY/3.
5. Select Apply.
6. Select OK.
7. Restart Internet Explorer.