Crashing When Opening Word Documents

Issue/Question

Internet Explorer crashes when I try opening word documents from a webpage.

Environment

  • Internet Explorer 11

Resolution

  1. Select the gear icon (cog wheel) in the upper-right side of Internet Explorer.
  2. Select the Advanced tab.
  3. Scroll down to HTTP Settings in the Settings box.
  4. Uncheck Use SPDY/3.
  5. Select Apply.
  6. Select OK.
  7. Restart Internet Explorer.

Details

Article ID: 1301
Created
Fri 4/3/15 4:42 PM
Modified
Wed 7/22/20 2:10 PM