Crashing When Opening Word Documents

crashing document documents explorer files internet loading not office responding word

Issue/Question

Internet Explorer crashes when I try opening word documents from a webpage.

Environment

Internet Explorer 11

Resolution

Select the gear icon (cog wheel) in the upper-right side of Internet Explorer.
Select the Advanced tab.
Scroll down to HTTP Settings in the Settings box.
Uncheck Use SPDY/3.
Select Apply.
Select OK.
Restart Internet Explorer.

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Details

Article ID: 1301

Created

Fri 4/3/15 4:42 PM

Modified

Wed 7/22/20 2:10 PM