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Warnings & Errors
Crashing When Opening Word Documents
Crashing When Opening Word Documents
Tags
crashing
document
documents
explorer
files
internet
loading
not
office
responding
word
Issue/Question
Internet Explorer crashes when I try opening word documents from a webpage.
Environment
Internet Explorer 11
Resolution
Select the gear icon (cog wheel) in the upper-right side of Internet Explorer.
Select the
Advanced
tab.
Scroll down to
HTTP Settings
in the Settings box.
Uncheck
Use SPDY/3
.
Select
Apply
.
Select
OK
.
Restart
Internet Explorer
.
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Details
Article ID:
1301
Created
Fri 4/3/15 4:42 PM
Modified
Wed 7/22/20 2:10 PM
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Check out this knowledge base article I found in the Western Kentucky University knowledge base. https://td.wku.edu/TDClient/34/Portal/KB/ArticleDet?ID=1301 Crashing When Opening Word Documents Information about Internet Explorer crashing when showing Word documents.