Sharing Audio and/or Video Problems (Chrome)

Issue/Question

When I attempt to share audio or video during a Blackboard Collaborate session using Google Chrome, a "loading" indicator displays, but the audio or video will not share.

Environment

  • Chrome
    • Blackboard
      • Collaborate

Cause

This issue is caused by Google Chrome being out-of-date.

Resolution

Update Google Chrome to the latest version.

  1. Click the  button.
  2. Hover over Help.
  3. Select About Google Chome.
  4. Click Update Now.

Details

Article ID: 2253
Created
Thu 8/4/16 9:16 AM
Modified
Tue 3/10/20 1:40 PM

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