Sharing Audio and/or Video Problems (Chrome)

Issue/Question

When I attempt to share audio or video during a Blackboard Collaborate session using Google Chrome, a "loading" indicator displays, but the audio or video will not share.

Environment

• Chrome
  • Blackboard
    • Collaborate

Cause

This issue is caused by Google Chrome being out-of-date.

Resolution

Update Google Chrome to the latest version.

1. Click the  button.
2. Hover over Help.
3. Select About Google Chome.
4. Click Update Now.