Issue/Question
When I attempt to connect my OneDrive account to Word, Excel, or Powerpoint, I receive a message:
Sign In
Please sign in with the account provided by your work, school or university.
Environment
- WKU-owned Mac
- WKU-licensed Office 2019 suite
Cause
To ensure official WKU documents are hosted only on WKU-sanctioned online storage, Office 2019 for Mac has been restricted to only permit connecting to WKU OneDrive accounts.
Resolution
If no official WKU documents are hosted on your personal OneDrive account, please contact the ITS Service Desk or submit a service request by clicking the Request Service button to request an exemption.