Outlook 2019 Cannot Complete Search (Windows)

Issue/Question

When I try to search for mail in Outlook I get the following error: 

Something went wrong and your search couldn't be completed. It looks like there's a problem with your network connection. Let's look on your computer instead. 

Environment

  • Windows 10
    • Outlook 2019

Cause

There is a registry edit that needs to be repaired to allow Outlook to properly search for mail. 

Resolution

If you are having problems with Outlook 2019 completing a search and are getting the error message above, please contact the ITS Service Desk.

Details

Article ID: 3355
Created
Fri 8/9/19 2:01 PM
Modified
Tue 10/1/19 10:03 AM