Infoview Report Error

Issue/Question

When I try to run Infoview reports, I get the following error:

404 - Page Not Found.

Environment

  • Internet Explorer 10+
    • Infoview

Cause

Newer versions of Internet Explorer (10+) are not compatible with Infoview reports.

Resolution

  • Internet Explorer 9 can be used. For assistance downgrading, see this article.
  • Alternatively, using a different browser, such as Firefox or Chrome, will also work.

Details

Article ID: 617
Created
Mon 9/15/14 11:20 AM
Modified
Wed 7/22/20 9:35 AM