Adding Email Addresses to Whitelist/Blocklist

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Issue/Question

I am getting a bounce back message when emailing someone at WKU or someone is getting that message when trying to email me.

This can happen when the email address or domain is blocked by the spam control system.

Go to SpamControl.
Log in using your full email address and password.
Note: It may be necessary to use the Create New Password button to setup the account for the first time.
Click on the Preferences tab.
Enter the email address or domain in the appropriate field (Blocklist or Whitelist).
Click Add.

100% helpful - 4 reviews

Article ID: 736

Created

Mon 10/6/14 8:31 AM

Modified

Fri 2/12/21 2:00 PM