Issue/Question
I am unable to create or access Pearson MyLabs tools in my course site.
Cause
The Pearson MyLab & Mastering Tools are disabled in the course site.
Resolution
The Instructor of the course site will need to enable the Pearson MyLab & Mastering (Content) and Pearson MyLab & Mastering (Tools) tools.
- In the Control Panel, click Customization.
- Click Tool Availability.
- Locate Pearson MyLab & Mastering (Content) in the list.
- Click the checkbox for Available in Content Areas.
- Locate Pearson MyLab & Mastering (Tools) in the list.
- Click the checkbox for Available.
- Click Submit.