Issue/Question
When I boot up my computer I receive the error message:
Alert, previous thermal failure.
Environment
Cause
This can be caused from dust in computer fans, not enough air circulation in room, heat sink fins are clogged with dust, faulty fan sensor and/or the thermal compound has deteriorated.
Resolution
Endpoint Support will need to visit on-site to investigate the issue. Please contact the ITS Service Desk or submit a service request