Popular Articles

Installing Microsoft Office 365 (macOS)
Instructions for current Faculty/Staff/Students on installing Office 365 for free on their personal Mac. Currently, Office 365 offers Office 2019.
Logging into CPDOnline
Instructions for logging into CPDOnline.
Installing Microsoft Office 365 (Windows)
Instructions for current Faculty/Staff/Students on installing Office 365 for free on their personal Windows computer. Currently, Office 365 offers Office 2016.
Logging into TopNet
Instructions for logging in to TopNet (https://topnet.wku.edu).
Printing to a Student Technology Center (STC) Printer from Personal Device
Instructions for sending a print job from your personal computer to a WKU Student Technology Center (STC) printer.
Using Cisco AnyConnect VPN (macOS)
Instructions for using the Cisco AnyConnect VPN after it has been installed on OS X.
Requesting Official Transcripts
Instructions on how to obtain an official transcript through TopNet.
Enrolling with Duo
Instructions for WKU employees on how to enroll their account with Duo.
Adding TopperMail Account (iOS)
Instructions for adding a TopperMail account to an iPhone or iPad.
Making a Course Site Available/Unavailable for Students
Instructions for Blackboard instructors on how to enable their course sites.
Setting up Cisco AnyConnect VPN (Windows)
Instructions for setting up the Cisco VPN in Windows for the first time.
Installing Microsoft Office 365 (iOS)
Instructions for current Faculty/Staff/Students on installing Office 365 for free on their personal iPhone/iPad.
Securing Compromised TopperMail Account
Instructions on handling a compromised TopperMail account.
Recovering Missing or Deleted Emails
Instructions for recovering missing or deleted emails for Student/Faculty/Staff email accounts.
Adding Exchange Email (iOS)
Instructions for adding a WKU Exchange Account (Faculty/Staff email) to an iOS device.
Accessing WKU Exchange Accounts After Migration to Office 365
Information about updating mail application credentials after having your email account migrated to Office 365.
Finding a NetID
Instructions for locating your NetID.
Allowing Third Party Cookies
Instructions on allowing third party cookies within your web browser.
Installing Microsoft Office on Personal Computer
Information for Faculty/Staff/Students about installing Microsoft Office on a personal computer.
Installing Respondus Lockdown Browser
Instructions for downloading and installing the Respondus Lockdown Browser.
Installing Cisco AnyConnect VPN (Windows)
Instructions for setting up the Cisco VPN in Windows.
Connecting to WKU-SECURE (Android)
Information on joining WKU-SECURE on Android devices.
Finding a WKUID
Instructions for locating your WKUID.
Installing Cisco AnyConnect VPN (macOS)
Instructions for setting up the Cisco VPN in macOS.
Adding Exchange Email (Android)
Instructions for adding a WKU Employee account to an Android device.