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Instructions for current Faculty, Staff, and Students on installing Microsoft 365 for free on their personally-owned Macintosh device.
Instructions for unlocking the menu on Dell monitors.
Instructions for logging into CPDOnline.
Instructions for current Faculty, Staff, and Students on installing Microsoft 365 for free on their personally-owned Windows device.
Instructions for sending a print job from your personal computer to a WKU Student Technology Center (STC) printer.
Instructions for creating mail merge messages on macOS.
Instructions for logging in to TopNet (https://topnet.wku.edu).
Information about updating mail application credentials after having your email account migrated to Microsoft 365.
Instructions for retrieving Zoom poll results.
Instructions for disabling Google Chrome asking to save each file before downloading.
Instructions for downloading and installing the Respondus Lockdown Browser.
Information about shared mailboxes' deleted items going to a user's personal deleted items folder.
Instructions on how to obtain an official transcript through TopNet.
Instructions for WKU employees on how to enroll their account with Duo.
Instructions for exporting a PowerPoint presentation as an MP4.
Instructions for finding the hostname of a network printer on both Windows and Mac.
Information about permissions for Zoom Desktop Client for Macs on 10.14 Mojave and 10.15 Catalina
Instructions for adding a TopperMail account to an iPhone or iPad.
Instructions for turning off camera privacy mode in Lenovo settings.
Information about run-time errors when using an unsupported version of Adobe Acrobat with newer versions of Microsoft Office on macOS devices.
Instructions on finding the capacity for a Zoom meeting.
Information about troubleshooting call notifications on Cisco Jabber.
Instructions for setting up the Cisco VPN in Windows for the first time.
Instructions for adding a WKU Exchange Account (Faculty/Staff email) to an iOS device.
Instructions for Blackboard instructors on how to enable their course sites.