Toggling Work Offline Mode

Summary

Instructions for toggling Work Offline mode in Outlook.

Body

Issue/Question

My email is not working, and the error message appears in the status bar at the bottom of Outlook.

Working Offline

Disconnected

Environment

  • Microsoft 365

Cause

If there is a problem with an Internet connection, the Work Offline option can allow users to continue to work in Outlook while disconnected from the server. Once Outlook reconnects to the server, it will sync email and calendar items and send messages in the Outbox folder.

Resolution

  1. Click Send/Receive tab.
  2. Click Work Offline.

If you need assistance, please contact the ITS Service Desk or submit a service request by clicking the Request Service button.

Details

Details

Article ID: 1402
Created
Tue 4/28/15 8:55 AM
Modified
Thu 2/19/26 4:24 PM

Related Services / Offerings

Related Services / Offerings (1)

Do you have an issue or request involving employee or TopperMail email or a Microsoft 365 application?