Changing Voicemail Message (Cisco Phones)

Issue/Question

How do I change my voicemail message?

Environment

• Cisco Phones

Resolution

Calling from On-Campus

1. Call 5-5555. 
2. Enter your PIN, then press (pound).
3. Press 4 for setup options.
4. Press 1 to change greeting.
5. You will be walked through the process of customizing your greeting. Be sure to listen to options to determine which greeting is currently active.

Calling from Off-Campus

1. Call 270-745-5555. 
2. Press (start).
3. When prompted for user ID enter your 5-digit extension followed by # (pound).
4. Enter your PIN followed by (pound).
5. Press 4 for setup options.
6. Press 1 to change greeting.
7. You will be walked through the process of customizing your greeting. Be sure to listen to options to determine which greeting is currently active.