Receiving Access Denied Error

Summary

Instructions on what to do when you receive an 'Access Denied' error message when logging into Web CMS.

Body

Issue/Question

When I log into Web CMS I receive this error:

Access Denied

Environment

  • Web CMS

Cause

You have logged into a page that you do not have access to. We commonly see this if you try to login from the WKU homepage (www.wku.edu).

Resolution

Make sure to navigate to the site you have access to before trying to log in. You can find the sites you are supposed to have access to in Add-Ons. If it says you are supposed to have access and you went to that site to log into Web CMS please contact the ITS Service Desk at 270-745-7000, through chat, or submit a service request.

Details

Details

Article ID: 2197
Created
Tue 6/21/16 1:57 PM
Modified
Tue 11/12/24 11:56 AM