Signature Field Appears Unsigned

Information regarding problems after signing a document with Fill & Sign features in Adobe Acrobat Reader.

Issue/Question

I signed a document using Adobe Fill & Sign inside Adobe Acrobat Reader, but the signature field says it's still unsigned.

Environment

• Adobe Acrobat Reader

Cause

The Fill & Sign features simply overlay text and images on PDF documents which are different than filling in the form fields or signing the document with a cryptographically secure Digital ID or Certificate.

Resolution

Sign the document with a Digital ID or Certificate, refer to the related article for help.

This requires the professional version of Adobe Acrobat Reader or for Extended Features in Adobe Reader to have been enabled by the document's author.