Slow Network Speeds on PC Port

Instructions on addressing slow network speeds when the computer is connected to the network via a Cisco phone PC port.

Issue/Question

My computer is connected to the PC Port on a Cisco phone and the network/internet speed on the computer is slow.

Environment

• Cisco Phones

Cause

• Network speed of the building is 10/100mbps
• Incorrect network cable

Resolution

Voice Services will need to investigate the issue. Please contact the ITS Service Desk or submit a service request.