Body
Issue/Question
I am receiving notifications that a new version of macOS is available. Should I install it?
Cause
Apple automatically pushes new macOS versions to compatible Macs. However, some WKU-imaged Macs may not work properly after the upgrade.
Resolution
Verify Current macOS Version
- Click the in the upper-left corner.
- Select About this Mac.
- If the version listed is 10.9.x or lower, please contact the ITS Service Desk, as your system may not work properly if upgraded.
- If the version listed is 10.10 or newer, your system should be okay to upgrade.
Note: Some minor issues have been encountered sporadically after upgrading. Please contact the ITS Service Desk if you experience any problems.
Evaluate Features
- Navigate to https://www.apple.com/macos/ to see details about the latest version of macOS.
- If the features are desirable, proceed below to install the upgrade.
- If there is little interest in the new features, it is recommended to ignore the notifications about upgrading.
Installing Upgrade
- Return to https://www.apple.com/macos/.
- Click Upgrade now.
- Click View in Mac App Store / Open App Store.
- Click Get / Download / Install.
- Once downloaded, the installer will open automatically. Follow the on-screen prompts to install the upgrade.