Body
Issue/Question
When I try to sign into my email account I get a message that says the sign-in has been disabled.
Environment
Cause
When attempting to sign into a WKU email account, a message may appear indicating that sign-in has been disabled. This occurs when the account has been blocked, either due to suspected compromise or because Microsoft’s security systems detected unusual activity, such as sending a high volume of emails in a short period of time.
Resolution
If you are unable to sign into your email account as sign-in has been blocked, please contact the ITS Service Desk or submit a service request by clicking the Request Service button.