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Issue/Question
Why do I get this error message when I try to log into my computer?
The sign-in method you're trying to use isn't allowed. For more info, contact your network administrator.
Environment
- Active Directory
- Windows Operating System
Cause
Both the computer you are logging into and your WKU Account must be members of the same Active Directory group, generally belonging to your department or area. This error occurs when groups do not match, or either the computer or your account do not yet have groups associated.
Resolution
To associate group membership or determine which groups are needed, please contact the ITS Service Desk or submit a service request by clicking the Request Service button. If another user in your department or area can log into the computer successfully, please provide that user's name.