Body
Issue/Question
I cannot see the built-in webcam in a Zoom Meeting on Windows.
Environment
Resolution
- If you have not already, test your video to confirm that the correct camera is selected and adjust your video settings. You can learn how to test your camera here.
- Leave the meeting via End Meeting in the bottom toolbar.
- If you are not the host, select Leave Meeting to avoid cancelling the connection for other meeting attendees
- Make sure that all other programs that utilize the camera are not using the camera or are closed.
- Restart your computer.
- Uninstall the Zoom client and reinstall the latest version from the Zoom Download Center.
- Visit your device's support and downloads page to update the camera driver:
Note: Windows 10 has a privacy feature that may block Zoom from using the camera. Learn more about this feature and how to allow Zoom access to your webcam.
Note: Some computers may have a physical switch around the camera that closes it off. Please ensure that your camera shutter has been opened.