Edit Permissions for Zoom Desktop Client for MacOS

Summary

Instructions on how to edit permissions for Zoom if the client clicked "Don't Allow" when prompted to give microphone or camera access by the Zoom Desktop Client.

Body

Issue/Question

How do I edit permissions for Zoom Desktop Client for macOS?

Environment

  • Zoom
  • macOS

Resolution

  1. Make sure the Zoom application is closed.
  2. Click the Apple logo at the top left corner of your screen.
  3. Click System Preferences.
  4. Click Security & Privacy.
  5. Click Privacy.
  6. Click the lock icon at the bottom left corner of the Security & Privacy window.
  7. Enter your OS administrator username and password.
  8. Click Unlock.
  9. Click the permission that you need to change: Camera, Microphone, Screen RecordingFiles and Folders or Accessibility.
  10. Click the checkbox next to zoom.us and/or Zoom Rooms.
    Note: For Local Recording on Catalina, you need to click the checkbox for at least the Documents Folder option under zoom.us.
  11. A window will appear asking you to restart Zoom or the Zoom Rooms application.
    Note: If you need to allow other permissions, click Later. Repeat steps 7 and 8 for any additional permissions you need to enable.
    Note: Once you've allowed all necessary permissions, click Quit Now
  12. Reopen Zoom and you should now have full access.

Details

Details

Article ID: 3470
Created
Thu 3/12/20 10:49 AM
Modified
Tue 7/5/22 2:16 PM

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