Body
Issue/Question
How do I archive email so it no longer uses quota on the mail server but can be accessed on a computer locally?
Environment
Resolution
If the content you want to archive is older than 12 months, you may need to disable Outlook's cache settings so it can archive all content stored in the folder desired to be archived. See
this article for assistance.
- Click File.
- Click Open & Export.
- Click Import/Export.
- Select Export to a file.
- Click Next.
- Select Outlook Data File (.pst).
- Click Next.
- Select the folder you want to archive.
- If the folder has folders inside it, make sure that Include subfolders check box is selected.
- Click Browse to select where to save the Outlook Data File (.pst).
- Enter a file name, and click OK.
- Click Finish.
- Outlook begins the export immediately.
- Once it completes, you can open the Outlook Data File and verify all the content is there. See this article for assistance.
- Once the export is verified, you can delete the content stored on the server to free up quota.
- Click File.
- Click Open & Export.
- Select Export.
- Click Get Started
- Select the folder you want to archive.
- If the folder has folders inside it, make sure that Include subfolders check box is selected.
- Click Next.
- Configure settings on this page as you wish for time range and duplicates. Click Next
- Click Choose file to select where to save the Outlook Data File (.pst).
- Enter a file name, and click OK.
- If prompted to set up a password, this is optional. Click OK without entering a password to not set up a password.
- Click Export.
- Outlook begins the export immediately.
- Once the export is complete, you can delete the content stored on the server to free up quota.