Body
Issue/Question
Why is my web cam only showing a black image?
Cause
There may be a web cam cover that is preventing your camera from capturing video, or it may be unplugged.
Resolution
- For an external camera, ensure that the camera is plugged in securely.
- Search for a web cam cover on the lens of the camera, or around the lens on your machine.
- Open the camera slider to reveal the lens, if closed.
- Confirm the device has been enabled in the privacy settings of your computer.
- Reboot the machine to restart any unresponsive drivers.