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Issue/Question
I can't open an Office program file due to a grant access error.
Cause
The error has occurred due to a mix up with Apple Sandbox and various Font Management programs.
Resolution
- Close all applications currently open.
- Open Terminal by opening the Applications folder, then the Utilities folder.
- Once open, type the following command then hit Return.
sudo atsutil databases -remove
- Terminal will then prompt for a password that has been set by the machine's user. When typing the password will appear invisible. After the password has been typed, press Return again.
- If Terminal does not prompt as an incorrect password. The Font Cache on the machine should have been cleared.
- Close Terminal then Restart the machine.