Lifting or Deleting Holds on SOAHOLD Screen

Summary

Information on how to lift or delete a Hold on Banner SOAHOLD screen.

Body

Issue/Question

How do I lift or delete a student hold on Banner SOAHOLD screen?

Environment

  • Banner
  • TopNet (displays hold to student and advisors)

Cause

Student has a hold on their record preventing registration or getting transcripts.

Resolution

IMPORTANT - Read all the following before proceeding.

  • Holds are only to be lifted or deleted by department that originally placed hold.
  • Holds are applied via profile assignments to individuals within a department.
  • If you are a member of the appropriate department, lack the rights to lift the hold, and need those rights, please contact the ITS Service Desk.
  • Lifting a hold leaves a record of the hold in Banner; deleting a hold removes it from SOAHOLD, and it is no longer viewable. 

Details

Details

Article ID: 4134
Created
Fri 3/15/24 10:45 AM
Modified
Tue 8/13/24 2:44 PM