Microsoft Account Requires JavaScript to Sign In

Instructions for resolving a Microsoft account requires JavaScript to Sign-in error.

Issue/Question

User encounters the error message:

Microsoft account requires JavaScript to sign in.

Environment

• Microsoft 365
• Windows

Resolution

1. Open Control Panel.
2. Click Internet Options.
3. Click Security tab.
4. Click Reset all zones to default level.
5. Click Internet zone.
6. Set security level for Internet zone to Medium temporarily.
7. Click OK to apply the changes.
8. Restart your Microsoft 365 app and try signing in to your Microsoft account again.