Formstack Support and License Cost

Summary

Information for Formstack Forms support, user licensing, and cost details.

Body

Issue/Question

What are the cost details for Formstack platform and how will I get support?

Environment

  • Formstack Suite platform (currently focusing on Forms module)

Resolution

The Formstack Suite platform has been purchased centrally by WKU ITS, with initial focus on the Forms module rollout.

Departments must pay for individual Formstack user license costs as follows:

  • $240 annually per user for form editing permissions.
  • $120 annually per user for login access to view form submissions only.
    Note: Form submission notifications can be emailed to users who do not have access to the Formstack system.

You can find additional help and resources on the official Formstack help pages here.

If you need assistance, please contact the ITS Service Desk or submit a service request by clicking the Request Service button.

Details

Details

Article ID: 4320
Created
Tue 4/7/26 9:42 AM
Modified
Tue 4/14/26 9:46 AM

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