Accessing Pearson MyLabs via Blackboard

Summary

Information for resolving the 502 Bad Gateway error message when accessing the Pearson MyLab and Mastering Course Home.

Body

Issue/Question

When I attempt to access Pearson MyLab and Mastering Course Home, I receive a 502 Bad Gateway error message.

Cause

You have not registered correctly with the Pearson website or there is an issue with the Pearson student registration process.

Resolution

WKU IT cannot resolve this issue as it is not a WKU system.

Please contact Pearson Support's website for technical assistance.

Details

Details

Article ID: 527
Created
Wed 8/27/14 1:01 PM
Modified
Mon 5/15/23 10:54 AM