Fixing Broken Mobile Devices

Summary

Information regarding mobile device repair.

Body

Issue/Question

If my phone/tablet has broken hardware can WKU ITS fix it?

Resolution

Mobile Device support is limited to software functionality (e.g., email account setup, WiFi connecting, iWKU app). WKU ITS is not certified for hardware issues, such as a broken screen, but can refer you to local authorized service centers.

Details

Details

Article ID: 63
Created
Mon 4/28/14 1:15 PM
Modified
Thu 4/6/23 12:15 PM