Receiving Error #2072 (Windows)

Summary

Instructions for resolving error #2072 when trying to open SPSS.

Body

Issue/Question

When I open SPSS I receive this error:

Error # 2072
There was an unanticipated problem with the license for this product.
Execution of this command stops.
Specific symptom number: 4

Cause

The script which installs SPSS didn't set the spssprod.inf file to the correct value during installation.

Resolution

  1. Make certain that SPSS is closed.
  2. Go to C:\Program Files\IBM\SPSS\Statistics\24\.
  3. Right-click over spssprod.inf and select Open With.
  4. Open the file with Notepad.
  5. Edit the DaemonHost line to look exactly like: DaemonHost=spss-lic.wku.edu
  6. Save the file.
  7. Open SPSS.

Details

Details

Article ID: 776
Created
Thu 10/9/14 3:04 PM
Modified
Wed 7/22/20 3:41 PM

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