Hyperlinks Redirecting to Outlook Web Access

Instructions for when you get redirected to Outlook Web Access when clicking a hyperlink in Blackboard.

Issue/Question

When I click on a link in my Blackboard course, I am redirected to a log in page for Outlook Web Access.

Environment

• Blackboard

Cause

If any instructor copies a hyperlink that they received in their WKU Exchange email account and pastes it directly into Blackboard, it can cause students to be redirected to log in to Outlook Web Access, rather than the intended web page.

Resolution

In order to resolve this problem, the instructor will need to edit the hyperlink to ensure it's target it the intended URL. Students can sometimes work around this issue by copying the text of the hyperlink and pasting it into the address bar of their web browser.