- Knowledge Base
- WKU Systems
- Blackboard
- Assignments
Instructions for professors on making an assignment available to only specific students.
- Knowledge Base
- WKU Systems
- Blackboard
- LockDown Browser
Instructions on resolving an expired license issue with the Respondus LockDown Browser.
- Knowledge Base
- WKU Systems
- Blackboard
- LockDown Browser
Instructions for downloading and installing the Respondus Lockdown Browser.
- Knowledge Base
- Computer, Devices, & Printers
- Operating System
- Windows
Instructions for running System File Checker on Windows.
- Knowledge Base
- Software & Programs
- Web Browsers
- Firefox
Instructions for viewing files downloaded in Firefox.
- Knowledge Base
- WKU Systems
- Blackboard
- Assessments
Instructions for assigning partial credit to Blackboard assignments.
- Knowledge Base
- Software & Programs
- Respondus
Instructions on how to print an exam from Respondus.
- Knowledge Base
- ITS Services & Resources
- Audiovisual & Conferencing Services
- Zoom
Instructions for accessing Zoom Cloud Recordings.
- Knowledge Base
- ITS Services & Resources
- Audiovisual & Conferencing Services
- Zoom
Instructions for downloading a Zoom Recording from a shared link.
- Knowledge Base
- Software & Programs
- Microsoft 365
Instructions for accessing shared mailbox accounts after migration to Microsoft 365.
- Knowledge Base
- Software & Programs
- Microsoft 365
Information about updating mail application credentials after having your email account migrated to Microsoft 365.
- Knowledge Base
- Software & Programs
- Web Browsers
- Firefox
- Display Settings
Instructions on enabling the Firefox Menu Bar.
- Knowledge Base
- WKU Systems
- Blackboard
Information about obtaining the version number of the current installation of Blackboard at WKU.
- Knowledge Base
- WKU Systems
- Blackboard
- Email
Instructions for sending an email through Blackboard.
- Knowledge Base
- Computer, Devices, & Printers
- Printing
Information about installing a wireless printer on WKU's campus.
- Knowledge Base
- ITS Services & Resources
- Unsupported Systems
Information regarding TOP for Online Learners.
- Knowledge Base
- Software & Programs
- SPSS
Information about the cost recovery fee for SPSS in the WKU Software Center.
- Knowledge Base
- ITS Services & Resources
- Classrooms & Labs
Information about requesting access to WKU lab printers outside normal semester timelines.
- Knowledge Base
- ITS Services & Resources
- Classrooms & Labs
Instructions for logging into a WKU lab computer.
- Knowledge Base
- Computer, Devices, & Printers
- Printing
- Lab Printing
Information on how much your print allocation is per semester.
- Knowledge Base
- Software & Programs
- Microsoft Office
- Microsoft Office 2019 (Windows)
- Outlook 2019 (Windows)
Instructions for viewing shared calendars for Outlook 2019 on a Windows computer.
- Knowledge Base
- Software & Programs
- SPSS
Instructions for installing SPSS for Windows from the Software Center.
- Knowledge Base
- Software & Programs
- SPSS
Instructions for installing SPSS on macOS from the Software Center.
- Knowledge Base
- Software & Programs
- Microsoft Office
Instructions for completely removing Microsoft 365 for Mac.
- Knowledge Base
- Computer, Devices, & Printers
- Operating System
- macOS
Instructions for opening an MSG file on macOS.