- Knowledge Base
- Email & Calendars
- WKU Email Accounts
- Using Email
Information about the meaning of bounce back emails you can receive when sending emails from your Exchange account.
- Knowledge Base
- WKU Systems
- Blackboard
- LockDown Browser
Information regarding supported operating systems for the Respondus LockDown Browser.
- Knowledge Base
- WKU Systems
- Blackboard
Instructions on what to do when you have issues with Blackboard's publisher integration plugins.
- Knowledge Base
- WKU Systems
- Blackboard
- Building Content
Instructions for Instructors on how to upload a file to their Blackboard course.
- Knowledge Base
- WKU Systems
- Blackboard
Information on the file size upload limit when uploading to Blackboard.
- Knowledge Base
- Computer, Devices, & Printers
- Peripherals
Information for Faculty/Staff about getting peripheral hardware (e.g., monitor, mouse, keyboard, cables) from Desktop Support for free.
- Knowledge Base
- WKU Systems
- Blackboard
- Grade Center
Instructions for students on viewing feedback on a graded assignment/assessment in Blackboard.
- Knowledge Base
- WKU Systems
- Omni CMS
- Add-Ons
- News
Instructions for adding articles to a news feed in OU Campus.
- Knowledge Base
- WKU Systems
- Blackboard
- Assignments
Instructions on how to set a second assignment to be visible to students only after they have marked a previous assignment as reviewed.
- Knowledge Base
- Network & Wi-Fi
Information about receiving no network connection errors.
- Knowledge Base
- Computer, Devices, & Printers
- Operating System
- macOS
Instructions for sending files from a Mac to another Apple device.
- Knowledge Base
- Computer, Devices, & Printers
- Printing
Instructions for printing in color from a Mac to a Manage Print Service (MPS) device.
- Knowledge Base
- WKU Systems
- Blackboard
- Assessments
Instructions for running test statistics in Blackboard.
- Knowledge Base
- WKU Systems
- Blackboard
- Discussion Board
Instructions for instructors on viewing the total number of discussion board posts by a student on Blackboard.
- Knowledge Base
- WKU Systems
- TopNet
- Faculty Services
Instructions for Faculty on performing a registration override in TopNet.
- Knowledge Base
- Network & Wi-Fi
- Wireless
Information about accessing LifeWorks wireless internet.
- Knowledge Base
- WKU Systems
- Cisco AnyConnect VPN
- Using Cisco AnyConnect VPN
Information about socket filter prompts that appear on macOS after installing AnyConnect
- Knowledge Base
- Computer, Devices, & Printers
- Printing
- Lab Printing
Instructions for looking up remaining Free Print Allocation for students or faculty/staff.
- Knowledge Base
- Network & Wi-Fi
- Wireless
Instructions for connecting a Chromebook to WKU-Secure.
- Knowledge Base
- Computer, Devices, & Printers
- Operating System
- Windows
- Windows 10
Information about self-granting admin privileges on Windows machines.
- Knowledge Base
- WKU Systems
- Blackboard
Instructions on what to do if Blackboard appears in the wrong language.
- Knowledge Base
- WKU Systems
- Blackboard
- Portfolios
Instructions for accessing shared portfolios in Blackboard.
- Knowledge Base
- WKU Systems
- Blackboard
- Portfolios
Instructions for access portfolios in Blackboard.
- Knowledge Base
- WKU Systems
- Blackboard
- Grade Center
Instructions for editing comments made through the use of Blackboard's Box for student papers.
- Knowledge Base
- WKU Systems
- Blackboard
Instructions for changing the Entry Point for a course when it has accidentally been set to an external link.