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- Knowledge Base
- Email & Calendars
- WKU Email Accounts
Information about changing a student email multi factor authentication number.
- Knowledge Base
- Email & Calendars
Instructions for resetting MFA on TopperMail or Google Workspace accounts.
- Knowledge Base
- Email & Calendars
- WKU Email Accounts
Instructions for using the Microsoft Authenticator app as multi-factor authentication method on multiple platforms.
- Knowledge Base
- WKU Systems
- myWKU
Instructions for logging into myWKU (my.wku.edu).
- Knowledge Base
- ITS Services & Resources
- Security
Information on the WKU ITS-operated firewall.
- Knowledge Base
- Software & Programs
- Microsoft 365
- OneDrive
Instructions for logging into Microsoft OneDrive with a WKU Exchange account.
- Knowledge Base
- Software & Programs
- Microsoft 365
- OneDrive
Instructions for installing OneDrive and setting up OneDrive to sync files.
- Knowledge Base
- ITS Services & Resources
- Security
Information for WKU Faculty/Staff/Students on how to send secure and/or large files over the internet.
- Knowledge Base
- Network & Wi-Fi
- Wireless
Information about WKU's wireless network and what to do if you are having Wi-Fi issues.
- Knowledge Base
- WKU Systems
- Blackboard
Instructions for logging in to Blackboard.
- Knowledge Base
- Software & Programs
- Microsoft 365
Information for Faculty/Staff/Students about installing Microsoft 365 on a personal computer.
- Knowledge Base
- Mobile Devices
- Android
Instructions to add WKU email accounts to an Andriod device via Exchange account type.
- Knowledge Base
- Mobile Devices
- Android
Instructions for adding a TopperMail account through the Outlook for Android app.
- Knowledge Base
- Mobile Devices
- Android
Instructions for students, alumni, and affiliates to add their TopperMail accounts to an Android device.
- Knowledge Base
- Email & Calendars
- WKU Email Accounts
Instructions for using the Microsoft Authenticator app if you do not currently have internet connectivity on your smart phone or mobile device.