My Favorite Services (128)

Do you need to request a new telephone or fax line activation?

Favorited on Mon 1/1/01 12:00 AM

Do you need to activate your residence hall room phone line?

Favorited on Mon 1/1/01 12:00 AM

Do you need an employee to be activated or reactivated as a faculty member in Banner so he/she may be associated with course(s) he/she will teach?

Favorited on Mon 1/1/01 12:00 AM

Do you need to have an employee activated as an advisor after they have completed AARC advising training?

Favorited on Mon 1/1/01 12:00 AM

Do you need to request a change to an employee’s Active Directory group/folder access?

Favorited on Mon 1/1/01 12:00 AM

Do you need assistance with benefits?

Favorited on Mon 1/1/01 12:00 AM

Do you need to change the caller ID on a WKU telephone due to reassignment to a new employee or change in employee name?

Favorited on Mon 1/1/01 12:00 AM

Do you need to change the manager of a shared mailbox (e.g., bigred@wku.edu) or calendar account?

Favorited on Mon 1/1/01 12:00 AM

Do you need ITS assistance regarding a WKU-owned, lab, or personally-owned computer or device?

Favorited on Mon 1/1/01 12:00 AM

Do you need to confirm your department’s existing student worker accounts in order to keep them active?

Favorited on Mon 1/1/01 12:00 AM

Do you need to request the creation of a new Continuing and Professional Development Course site?

Favorited on Mon 1/1/01 12:00 AM

Do you need an employee, student worker, or graduate assistant account created, modified, or deleted for Banner, TopNet, InfoView, or Document Imaging?

Favorited on Mon 1/1/01 12:00 AM

Do you need to remove or grant access to a user in Slate?

Favorited on Mon 1/1/01 12:00 AM

Do you need to request a catalog be created?

Favorited on Mon 1/1/01 12:00 AM

Do you need a mailing list created for your WKU organization?

Favorited on Mon 1/1/01 12:00 AM

Do you need to request an email account be created for a WKU affiliate?

Favorited on Mon 1/1/01 12:00 AM

Do you need to request an Exchange (@wku.edu) email account be created for a Part Time Staff member?

Favorited on Mon 1/1/01 12:00 AM

Do you need to request an Exchange resource be created for a new piece of equipment (e.g., projector, vehicle) for calendaring?

Favorited on Mon 1/1/01 12:00 AM

Do you need to have a custom shared folder created or the name changed of a current one?

Favorited on Mon 1/1/01 12:00 AM

Do you have a student worker that is ending employment with your department and you would like their accounts (e.g., AD groups, email, Banner) deactivated?

Favorited on Mon 1/1/01 12:00 AM

Do you need to have a WKU WordPress blog deleted?

Favorited on Mon 1/1/01 12:00 AM

Do you need to update your legal name, campus directory information, or home address?

Favorited on Mon 1/1/01 12:00 AM

Report a problem or request support concerning your existing digital sign(s).

Favorited on Mon 1/1/01 12:00 AM

Do you need to have a WKU phone or fax line disconnected?

Favorited on Mon 1/1/01 12:00 AM

Duo Request

Having issues associating a new device with Duo or need to report an issue?

Favorited on Mon 1/1/01 12:00 AM

Do you need to file or request employee leave information?

Favorited on Mon 1/1/01 12:00 AM

Do you need to enable instant messaging?

Favorited on Mon 1/1/01 12:00 AM

Do you need to enable both phone and instant messaging?

Favorited on Mon 1/1/01 12:00 AM

Tickets involving a problem, error, or question regarding an enterprise-level system affecting one client. Examples of enterprise-level systems include: Active Directory, Banner, Blackboard, Degree Works, Exchange Email, Infoview Reports, Internet, myWKU (Portal), Omni CMS (OU Campus), TopNet, and TopperMail.

Favorited on Mon 1/1/01 12:00 AM

Do you need to request access to EPAFs or setup as an approver?

Favorited on Mon 1/1/01 12:00 AM

Would you like to suggest changes to myWKU?

Favorited on Mon 1/1/01 12:00 AM

Do you need to request the installation/estimate of a new network data port on WKU’s campuses?

Favorited on Mon 1/1/01 12:00 AM

Do you need have a new classroom computer installed?

Favorited on Mon 1/1/01 12:00 AM

Are you needing assistance regarding Interview Exchange?

Favorited on Mon 1/1/01 12:00 AM

Request changes or updates to Zoom rooms and the IVS class schedule.

Favorited on Mon 1/1/01 12:00 AM

Do you need to submit a Materials Management service request regarding Shipping & Receiving or Surplus?

Favorited on Mon 1/1/01 12:00 AM

Do you need a delegate added or removed from an Exchange room or equipment resource?

Favorited on Mon 1/1/01 12:00 AM

Do you need the manager of an Exchange room or equipment resource changed?

Favorited on Mon 1/1/01 12:00 AM

Do you need to request changes to an employee’s access to a Banner Index Number?

Favorited on Mon 1/1/01 12:00 AM

Client would like information regarding Enterprise Digital Signage (EDS) and getting a digital sign.

Favorited on Mon 1/1/01 12:00 AM

An audiovisual or conferencing system is experiencing a technology issue, or a service is requested. Currently there is limited IT support for non-academic / non-classroom audiovisual technologies. IT will assist to the best of our ability as resources are available.

Favorited on Mon 1/1/01 12:00 AM

Do you need to setup or deactivate a Banner entry for an affiliate not employed directly by WKU?

Favorited on Mon 1/1/01 12:00 AM

Do you need to request the creation of a new On Demand course site?

Favorited on Mon 1/1/01 12:00 AM

Do you need to request the deletion of an existing On Demand course site?

Favorited on Mon 1/1/01 12:00 AM

Do you need to request the rename of an existing On Demand course site?

Favorited on Mon 1/1/01 12:00 AM

Do you need ITS assistance regarding a printer?

Favorited on Mon 1/1/01 12:00 AM

Do you need to request a price estimate or purchase of an external domain name (web addresses that do not end in "wku.edu")?

Favorited on Mon 1/1/01 12:00 AM

Do you have questions about billing or account changes regarding WKU phone services?

Favorited on Mon 1/1/01 12:00 AM

Did you receive notification that your file on the Shared (S:) Drive was quarantined?

Favorited on Mon 1/1/01 12:00 AM

Do you need to have a WKU phone or fax relocated on campus?

Favorited on Mon 1/1/01 12:00 AM

Have you changed your name and need your email address renamed?

Favorited on Mon 1/1/01 12:00 AM

Do you need to report an issue or make a request regarding Google Workspace?

Favorited on Mon 1/1/01 12:00 AM

Do you have a problem with Mediasite that you need assistance with?

Favorited on Mon 1/1/01 12:00 AM

Do you need to report a problem with an existing video surveillance system?

Favorited on Mon 1/1/01 12:00 AM

Do you need to report an issue with a WKU WordPress blog?

Favorited on Mon 1/1/01 12:00 AM

Do you need to report an issue or ask a question about Zoom?

Favorited on Mon 1/1/01 12:00 AM

Do you need to report an issue with the iWKU app?

Favorited on Mon 1/1/01 12:00 AM

Do you need to report a problem, issue, or concern with Microsoft Office 365 or OneDrive?

Favorited on Mon 1/1/01 12:00 AM

Do you need to report an issue with Omni CMS?

Favorited on Mon 1/1/01 12:00 AM

Do you have a question or problem with Blackboard Collaborate that you need assistance with?

Favorited on Mon 1/1/01 12:00 AM

Do you have a question or problem with Blackboard that you need assistance with?

Favorited on Mon 1/1/01 12:00 AM

Do you need to report an issue with WKU’s cable television?

Favorited on Mon 1/1/01 12:00 AM

Do you need to report a problem or issue with Cisco Jabber?

Favorited on Mon 1/1/01 12:00 AM

Do you need to report an issue you have experienced with a classroom (e.g., computer, instructor computer, projector)?

Favorited on Mon 1/1/01 12:00 AM

Are you having issues getting your game console or device connected to the Wi-Fi?

Favorited on Mon 1/1/01 12:00 AM

Do you need to report an issue with a hosted server or system (e.g., ADX, Events Pro, iOffice, irh.wku.edu, Kronos, LXR Test, Panoptix, publichealth.wku.edu, Ricoh Docmall, Simple K, SPSS Data Collection, Time Matters, Titanium Schedule)?

Favorited on Mon 1/1/01 12:00 AM

Do you need help with a library database (e.g., One-Search Catalog, EBSCO, KenCat, TopScholar)?

Favorited on Mon 1/1/01 12:00 AM

Do you need help with electronic library equipment (e.g., bar code readers, ID card readers, KIC scanner, digital microfilm readers, coin-operated copy machines)?

Favorited on Mon 1/1/01 12:00 AM

Do you need help with a library software (e.g., WKU Interlibrary Loan System, OCLC, Past Perfect)?

Favorited on Mon 1/1/01 12:00 AM

Do you need to report an issue with a wired network data port on WKU’s campus?

Favorited on Mon 1/1/01 12:00 AM

Did you create a new index number in Banner Finance and need to report it to WKU IT?

Favorited on Mon 1/1/01 12:00 AM

Do you need to report an issue with a web site using Authorize.Net to collect credit card information or ask a question about it?

Favorited on Mon 1/1/01 12:00 AM

Do you need to report an issue with a WKU phone service, voicemail, voicemail password, or fax line?

Favorited on Mon 1/1/01 12:00 AM

Do you need to report a security incident or concern such as identity theft, exposure of sensitive data or financial information, theft of technology equipment, or a system compromise?

Favorited on Mon 1/1/01 12:00 AM

Do you need to report an issue with WKU’s Wi-Fi?

Favorited on Mon 1/1/01 12:00 AM

Do you need to report an issue with a system created by WKU ITS?

Favorited on Mon 1/1/01 12:00 AM

Do you need to report an issue with the WKU VPN or the Duo Mobile security app?

Favorited on Mon 1/1/01 12:00 AM

Do you need to request an ethernet cable to connect your device to a network port?

Favorited on Mon 1/1/01 12:00 AM

Do you need to have a WKU WordPress blog created?

Favorited on Mon 1/1/01 12:00 AM

Do you need to request access to the WKU VPN?

Favorited on Mon 1/1/01 12:00 AM

Do you need to request a license for accessibility software such as Read & Write Gold or JAWS screen reader?

Favorited on Mon 1/1/01 12:00 AM

Do you need to request a Creative Cloud license for all Adobe titles or individual titles such as Photoshop, Dreamweaver, Illustrator, Acrobat, and so on?

Favorited on Mon 1/1/01 12:00 AM

Do you need to create an account to utilize Adobe Sign?

Favorited on Mon 1/1/01 12:00 AM

Do you need to create more than 20 concurrent Guest Accounts?

Favorited on Mon 1/1/01 12:00 AM

Do you want to request a feature or enhancements for the iWKU app?

Favorited on Mon 1/1/01 12:00 AM

Do you need to request a Blackboard organization site?

Favorited on Mon 1/1/01 12:00 AM

Do you need software installed on a lab computer or made available via AppStreaming?

Favorited on Mon 1/1/01 12:00 AM

Do you need to report an issue or request assistance not covered by the categories above?

Favorited on Mon 1/1/01 12:00 AM

Utilize this request if you have an employee who needs access to complete FLAC for the department.

Favorited on Mon 1/1/01 12:00 AM

Do you need to report an issue, ask a question, or request an account creation/modification regarding Calendly?

Favorited on Mon 1/1/01 12:00 AM

Do you need changes made to an existing WKU telephone call center?

Favorited on Mon 1/1/01 12:00 AM

Do you need a shared mailbox account created (e.g., bigred@wku.edu)?

Favorited on Mon 1/1/01 12:00 AM

Do you need to order, upgrade, report issues, or change a plan for a departmental wireless device?

Favorited on Mon 1/1/01 12:00 AM

Do you need to request that EAC users be added or removed from accessing your area, change your area's lock/unlock schedule, or report a problem with EAC door or card reader functionality?

Favorited on Mon 1/1/01 12:00 AM

Do you need to request Ellucian training?

Favorited on Mon 1/1/01 12:00 AM

Would you like information regarding setting up a hosted server or system using WKU ITS’ VMware environment?

Favorited on Mon 1/1/01 12:00 AM

Are you hosting an event and would like involvement from WKU IT?

Favorited on Mon 1/1/01 12:00 AM

Do you need to request ITS to evaluate a proposed purchase or project? We can assess and determine necessary involvement for a project such as new software or application, server, or offering as well as including any feedback or concerns that should be considered by stakeholders or purchase evaluators.

Favorited on Mon 1/1/01 12:00 AM

Do you need to request ITS provide services for a special campus event (e.g., voice or data service)?

Favorited on Mon 1/1/01 12:00 AM

Do you need to request ITS be involved in a construction project (e.g., audiovisual systems, communications systems, PDC-managed construction)?

Favorited on Mon 1/1/01 12:00 AM

Do you need help with technical setup for a library faculty/staff-sponsored event located in the libraries or off campus?

Favorited on Mon 1/1/01 12:00 AM

Do you need to request a change to a library website?

Favorited on Mon 1/1/01 12:00 AM

Do you need to request additional storage space in the Blackboard My Files (personal) system?

Favorited on Mon 1/1/01 12:00 AM

Do you need to have additional features added to your existing phone (e.g., activating voicemail, call forwarding, ring length)?

Favorited on Mon 1/1/01 12:00 AM

Do you need to create an Authorize.Net account to process and accept credit card payments via a web site?

Favorited on Mon 1/1/01 12:00 AM

Do you need to request phone related accessories (e.g., longer cords, headsets)?

Favorited on Mon 1/1/01 12:00 AM

Do you need to request programming services (e.g., TopNet, Banner, Infoview, Advance)?

Favorited on Mon 1/1/01 12:00 AM

Do you need to request a new publisher integration be added to Blackboard?

Favorited on Mon 1/1/01 12:00 AM

Do you need to change a purchase or budget approval queue?

Favorited on Mon 1/1/01 12:00 AM

Professor or Moderator request for an existing IVS class to be recorded.

Favorited on Mon 1/1/01 12:00 AM

Do you need to request access to a restricted InfoView folder or report?

Favorited on Mon 1/1/01 12:00 AM

Are you running a server or device and need a security exception to allow incoming Internet traffic?

Favorited on Mon 1/1/01 12:00 AM

Do you need software installed on a classroom computer?

Favorited on Mon 1/1/01 12:00 AM

Do you need sponsored computer lab accounts created for an event or program you are hosting?

Favorited on Mon 1/1/01 12:00 AM

Do you have a student employee who needs to be given access to Blackboard, Banner, TopNet, InfoView, or Document Imaging training?

Favorited on Mon 1/1/01 12:00 AM

Do you need to request a student to have access to a past course?

Favorited on Mon 1/1/01 12:00 AM

Do you need to request that someone has access to a shared mailbox or calendar account?

Favorited on Mon 1/1/01 12:00 AM

Do you need a video surveillance camera installed, an installation estimate, add/remove a user, request training, relocate an existing camera, or other services that are not issues?

Favorited on Mon 1/1/01 12:00 AM

Do you need to request a Zoom Webinar?

Favorited on Mon 1/1/01 12:00 AM

Has a file has been moved, modified, or deleted from the Personal (P:), Shared (S:), or Secure (U:) drives and needs to be restored from back-ups?

Favorited on Mon 1/1/01 12:00 AM

Do you need assistance regarding retirement?

Favorited on Mon 1/1/01 12:00 AM

Client needs meeting space for an upcoming conference, meeting, or interview and does not require any technology. Client will need to provide start and end time of the meeting to ensure the meeting space is reserved for the length of the meeting.

Favorited on Mon 1/1/01 12:00 AM

Tickets involving a problem, error, or question regarding a software application affecting one client. Examples of software applications include: Adobe Suite applications, Anti-Virus or Anti-Malware, BSR, Microsoft Office Suite applications, SAS, SPSS, and Web Browsers (i.e., Internet Explorer, Firefox, Safari). Available level of support may vary per application.

Favorited on Mon 1/1/01 12:00 AM

The Hilltopper Content Feed is a layout managed by WKU IT where clients can submit university related content to be played on certain signs running this particular layout. If you would like to submit content to be displayed as part of this feed, please submit using this entry. Please note that submissions must be directly related to University business. No commercial advertisements are permitted. Images need to be either a .jpg or .png with a recommended resolution of 1920x1080. Videos need to be in a format supported by Windows Media Player (ex. .wmv, .avi, .mpeg). If any content is over 1GB in file size, please upload the file to S:\UNIVERSITY-WIDE-SHARED\Enterprise Digital Signage. Once the content has been published, it will be deleted from this location.

Favorited on Mon 1/1/01 12:00 AM

Do you need a change to TeamDynamix or assistance from an admin?

Favorited on Mon 1/1/01 12:00 AM

Do you need to upload documents for personnel file?

Favorited on Mon 1/1/01 12:00 AM

Do you need to request an employment or PSLF verification?

Favorited on Mon 1/1/01 12:00 AM

A Zoom Room is experiencing a technology issue, or a service is requested.

Favorited on Mon 1/1/01 12:00 AM