Request Creation of Shared Mailbox Account

Why would I request this service?

Utilize this request if you would like to have a generic Exchange email account created. There can only be one manager of a generic Exchange email account but that manager is welcome to share the password with other employees who help manage the account. Generic account managers can follow these steps to reset a generic Exchange account password.

Note: If your office is needing an email address for individuals to email but not receive emails back from the account you may just need a mailing list. Fill out this request to inquire about a mailing list.


Who can request this service?

Note: The Faculty/Staff Sponsor of a Student Organization will have to enter this request.

  • Faculty
  • Staff


What happens after I submit the request?

You will receive an email confirming that you entered the request. WKU IT will follow-up with you once they have more information for you.

Request Service

Related Articles (1)


Wed 5/29/13 10:43 AM
Fri 3/5/21 11:45 AM