Request Call Center Changes

Why would I request this service?

Utilize this request if you need to make changes to an existing call center on WKU's campus.

Example requests:

  • Rename agents assigned to specific phone logins
  • Add new agents
  • Change phone tree options


Who can request this service?

  • Faculty
  • Staff


What happens after I submit the request?

You will receive an email confirming that you entered the request. WKU IT will follow-up via email if they need more information or when changes have been completed.

Request Service


Service ID: 70
Thu 9/26/13 1:03 PM
Fri 8/25/17 10:04 AM