Clearing Proxy Server Settings

Issue/Question

Why can't I access certain websites?

Environment

• Windows 8

Cause

Either a user of the machine or software on the machine has configured it to use a proxy server.

Resolution

1. Start Internet Explorer.
2. Click (Tools).
3. Select Internet Options.
4. Click Connections.
5. Click LAN settings.
6. Ensure that the box next to Use a proxy server for your LAN option is not checked.
7. Click OK.
8. Click on Apply and then OK to complete the process.

Note: If the proxy settings continue to revert back to enabling a proxy, there could be an issue with the Registry. The machine will have to be reformatted in order to fix the issue.