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Changing Apple ID Email Address
Instructions for WKU personnel on how to change a personal Apple ID from an @wku email address to a third-party provided address.
Startup Key Combinations
Information regarding the various boot options for Mac computers.
Installing SPSS (macOS)
Instructions for installing SPSS on macOS.
Supported Browsers and Operating Systems
Information regarding supported browsers for Blackboard.
Discount and Purchasing Information
Information regarding purchasing and discounts at WKU.
Unable to Open .PDF Files Due to Permissions Issue
Instructions on how to resolve a permissions issue when opening .PDFs on a Mac.
Removing Remote Management from Devices Enrolled in Apple School Manager
Information about devices enrolled in Apple's School Management utility and how to remove them.
Uninstalling Microsoft 365 for Mac
Instructions for completely removing Microsoft 365 for Mac.
Preparing a WKU-Owned iPad for Use
Information regarding how to setup an iPad for departmental use.
Installing Software that Uses System Extensions
Information about macOS system/kernel extensions and how to install software that relies on them.
Changing Desktop Wallpaper
Instruction for removing the WKU branded wallpaper and setting a personalized background on Macs.
Changing Default Mail App
Instructions on changing the default mail app on a Mac.
Installing Adobe Reader
Instructions for installing Adobe Reader.
Columns Are Not Visible or Scrollable on iPadOS with Blackboard Original Course View
Information about not being able to see or scroll additional columns in the Blackboard Grade Center for Original Course view when accessed via iPadOS.
Toggling Do Not Disturb Mode
Instructions for turning Do Not Disturb mode on and off on iPhones, iPads, and iPod Touches.