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Instructions on adding questions to a test from a question pool.

Issues with WKU Firewall

Information on the WKU ITS-operated firewall.

Instructions for enabling sign-in for an email account when it has been blocked.

Directions on what to do if you are unable to send an email to your instructor from Toppermail.

Instructions for adding or removing a sender in the blocked senders and domains list.

Instructions for allowing removed Zoom participants to rejoin a meeting room.

Instructions on how to locate email addresses and domains in your safe senders list through OWA.

Instructions for randomizing test questions in Blackboard.

Information about using GMail to send emails on behalf of your WKU account.

Instructions on allowing third party cookies within your web browser.

Disabling Pop-up Blocker

Instructions for adding website exceptions to Firefox's pop-up blocker.

Blocking Phone Calls

Instructions for blocking persistent calls to WKU extensions.

Enabling Flash on Chrome

Instructions for enabling Flash on Google Chrome.

Instructions on how to block a call or text on an iOS device.

Instructions for manually enabling blocked plug-ins or extensions in Chrome.

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