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- Knowledge Base
- WKU Systems
- Mediasite
Instructions for how to edit a Mediasite presentation.
- Knowledge Base
- Computer, Devices, & Printers
- Operating System
- Windows
- Windows 10
Instructions for choosing which web browser should open when clicking links.
- Knowledge Base
- Computer, Devices, & Printers
- Operating System
- Windows
- Windows 10
Instructions for changing default file type associations on Windows 10.
- Knowledge Base
- Computer, Devices, & Printers
- Operating System
- Windows
- Windows 11
Instructions for changing default file types and apps on Windows 11.
- Knowledge Base
- Campus Services
Information on how to access the WKU Housing Portal.
- Knowledge Base
- ITS Services & Resources
- Audiovisual & Conferencing Services
- Zoom
Instructions for preventing Zoom participants from renaming themselves in a Zoom meeting.
- Knowledge Base
- Email & Calendars
- WKU Email Accounts
- Distribution Lists
Information about changing the manager of an email distribution list.
- Knowledge Base
- Email & Calendars
- WKU Email Accounts
Information about changing a student email multi factor authentication number.
- Knowledge Base
- Email & Calendars
Instructions for resetting MFA on TopperMail or Google Workspace accounts.
- Knowledge Base
- WKU Systems
- Blackboard
- Discussion Board
Information on editing Blackboard Discussion Board posts.
- Knowledge Base
- WKU Systems
- Blackboard
Information and instructions for troubleshooting instructor-level access to Blackboard courses.
- Knowledge Base
- WKU Systems
- Blackboard
Instructions for setting accommodations for students in a Blackboard course.
- Knowledge Base
- ITS Services & Resources
- Security
Information on requesting modifications to user access for electronic access control doors.
- Knowledge Base
- Campus Phone & Voicemail
Instructions on changing your voicemail message on your campus phone.
- Knowledge Base
- Email & Calendars
- WKU Email Accounts
- Settings and Configuration
Information on how to change the manager of a shared mailbox account.